Terms & Conditions for Dutch Associates

Welcome to Dutch Associates International Courier Service. By using our services, you agree to comply with these Terms & Conditions, which govern the shipping, handling, and delivery of packages with Dutch Associates.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Dutch Associates offers international courier and logistics services, including the pickup, transportation, and delivery of packages to designated addresses. All services are provided subject to availability and applicable laws.

3. Shipping Requirements

To use our services, you must:

• Provide accurate sender and recipient information, including addresses and contact details.
• Comply with all applicable customs, export, and import regulations.
• Ensure that items are properly packaged, labeled, and comply with our shipping restrictions (e.g., prohibited items).
• Declare the contents and value of the shipment truthfully and accurately for customs and insurance purposes.

4. Prohibited Items

Certain items are not eligible for shipment through Dutch Associates, including but not limited to:

• Hazardous materials (flammable, toxic, corrosive substances).
• Illegal goods (contraband, counterfeit items).
• Perishable items (subject to inspection).
• Items restricted by law, such as weapons, ammunition, and controlled substances. Dutch Associates reserves the right to refuse shipments containing prohibited items.

5. Liability and Insurance

Dutch Associates provides limited liability for loss or damage based on the declared value of the shipment. Additional insurance may be purchased for high-value items. However, we are not liable for:

• Damage due to improper packaging by the sender.
• Loss or delay caused by circumstances beyond our control, such as customs delays, weather events, or acts of war.
• Damage to items prohibited or restricted by our policies or the law. Claims for loss or damage must be reported within 30 days of the delivery date or expected delivery date.

6. Customs and Duties

All shipments may be subject to customs inspection and fees. The recipient is responsible for any applicable customs duties, taxes, or import fees. Dutch Associates is not responsible for delays or additional charges imposed by customs authorities.

7. Payment Terms

Payment for services is due upon booking unless otherwise agreed in writing. We accept major payment methods and may charge additional fees for credit card processing. Failure to pay may result in service suspension, delay of shipment, or legal action.

8. Limitations of Liability

Dutch Associates strives to provide reliable service but cannot guarantee timely delivery in every situation. To the maximum extent permitted by law, we are not liable for:

• Loss of profit, business, or any indirect or consequential losses.
• Delays caused by circumstances beyond our control (force majeure).
• Consequential damages arising from delayed, lost, or damaged shipments.

9. Claims and Refunds

To initiate a claim for lost or damaged shipments, you must provide proof of shipment value, the nature of the damage, and comply with our claims process. We reserve the right to deny claims that do not meet these requirements or that arise from unauthorized items.

10. User Conduct

By using our services, you agree not to:

• Misuse, tamper with, or disrupt our systems or services.
• Provide false information or ship prohibited items.
• Violate any applicable laws or regulations related to international shipping.

11. Termination of Service

Dutch Associates reserves the right to suspend or terminate services to any customer who violates these Terms & Conditions or engages in illegal or fraudulent activities.

12. Intellectual Property

All content, logos, and materials on our website are the property of Dutch Associates. You may not reproduce, distribute, or use our intellectual property without prior written consent.

13. Privacy

Our use of personal data is governed by our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

14. Amendments

We may update these Terms & Conditions periodically. Continued use of our services after any modifications signifies acceptance of the revised terms.

15. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes shall be resolved in the courts of [Jurisdiction].

16. Contact Us

For questions regarding these Terms & Conditions, please contact us at:

Dutch Associates
+91 9843029125